Sauna House
Ambient wooden sauna interior

The Journal

Recovery, explained

Sauna science, cold plunge basics, and answers to what you're wondering before you book.

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From the Sauna House journal

FAQs

Good to know before you go

Everything you need to know about your visit to Sauna House.

Bring a change of clothes. After your cold plunge, you'll want dry clothes to change into.

A change of clothes and a water bottle to hydrate — we also have a filtered water station on site.

Your reservation is time-sensitive. You'll get whatever time remains in your slot so we don't delay the next guest.

Less than 24 hours' notice: full charge ($29 for Sauna + Cold Plunge, $40 for Massage). More than 24 hours' notice, with or without rescheduling: no fee.

If we have to drain the water or excessive cleaning is required, we charge a $30 cleaning fee.

Research suggests 20–30 minutes in the infrared sauna and 2–5 minutes in the cold plunge — but every session is yours to use as you like.

The 30-Day Reset guarantee — full terms

We promise you'll feel better in 8 visits, or we refund half your first month. Here is exactly what that means and what it doesn't.

What the membership includes

  • Unlimited infrared sauna and cold plunge — come every day if you want
  • Your own private room, never shared with strangers
  • NormaTec compression after every session
  • $10 off massage, facials and cryotherapy

$199 a month. Come twice a week and that's about $25 a visit.

How we measure it

On your first visit you rate four things from 0 to 10: sleep, soreness, stress, and energy. On your eighth visit you rate the same four again. We keep the card at the front desk, and both scores are dated and signed.

To qualify

  1. Join online. The guarantee applies to memberships purchased through our online booking, not to sign-ups at the front desk.
  2. The guarantee applies to the Unlimited membership. The 2x and 4x plans don't include enough sessions to reach 8 visits in a month.
  3. Complete 8 visits within your first 30 days as a member.
  4. Score your Reset Card at visit 1 and again at visit 8.
  5. If your visit 8 total hasn't improved on your visit 1 total, ask us within 7 days of that eighth visit and we'll refund $99.50 — half your first month.

Memberships auto-renew monthly and can be cancelled with 30 days' notice.

Each Reset is capped at 30 members. With three sauna and cold plunge suites, that is what lets every member actually book their 8 visits.

That refund is the only remedy under this guarantee. It doesn't extend to any other loss, cost, or claim.

Sauna House is not a medical provider. The Reset Card is your own self-reported score of how you feel — it is not a clinical measurement, and nothing in this guarantee is a promise of any medical or health outcome. Individual results vary.

Heat and cold exposure isn't right for everyone. If you're pregnant, or you have a heart condition, high or low blood pressure, diabetes or neuropathy, a circulatory condition, or you take medication affecting how your body handles heat or cold, talk to your doctor before joining.

Every guest signs a liability waiver at the studio before their first session. Joining online does not replace it.

What we do with your personal information

Short version: this website doesn't collect anything about you. Everything we hold comes from booking a session or visiting the studio, and we use it to run your appointments.

What this website collects

  • No forms. There is nothing on this site to fill in — every booking link sends you to our booking system.
  • No analytics, no advertising pixels, no third-party trackers.
  • No cookies. The only thing stored is a note in your own browser remembering that you closed the membership pop-up, so it doesn't reappear. It clears when you close the tab and never reaches us.

What we collect, and where

  • When you book: your name, phone number, email address, and your appointment and payment details. This is collected and held by Booker, the booking and payment system we use — not by this website.
  • When you visit: the intake and liability waiver you sign at the front desk, and any health information you choose to share with your therapist.
  • When you contact us: whatever you include in your call, text, or email.

What we use it for

  • Booking, confirming, and reminding you about your appointments.
  • Providing your services safely — a therapist needs to know about an injury or a condition before they treat you.
  • Answering your questions and handling payments, refunds, and memberships.
  • Telling you about offers and studio news, if you've agreed to hear from us.

Calls, texts, and reminders

  • We use an automated system to call and text about appointments — confirmations, reminders, and changes to your booking.
  • You can stop these at any time. Reply STOP to a text, tell us on a call, or contact the studio directly and we'll take you off the list.
  • Opting out of marketing messages never affects your booking. We'll still contact you about an appointment you've made.
  • Standard message and data rates from your carrier may apply.

Who else sees it

  • Booker, which runs our booking and payments.
  • The service providers that send our appointment calls and texts.
  • Anyone we're legally required to share it with.
  • We do not sell your personal information, and we do not share it with anyone for their own marketing.

Your choices

You can ask us what we hold about you, ask us to correct it, ask us to delete it, or opt out of marketing messages. Call the studio or email us and we'll handle it. Some records we have to keep — a signed waiver and payment records, for example — even after you ask us to stop contacting you.

214-380-2589 · info@mysaunahouse.com